Huilian Cloud Service Policy

Service Philosophy
Since its establishment, Huilian Cloud has always adhered to the core business philosophy of "integrity-based, quality first, and service first". By continuously improving its internal management system, deepening the entire product development process, and relying on the collaborative efforts of all employees, it has built a refined quality control mechanism throughout the entire chain, ensuring product quality from the source and laying a solid foundation for high-quality services.

Service tenet and commitment

1. Response and resolution efficiencyAdhere to the service principle of "quick response and efficient resolution" to ensure timely follow-up and proper handling of customer demands.

2. Customer satisfaction priorityWith the fundamental goal of "customer satisfaction first", we provide professional and thoughtful service experience around pre-sales consultation, in sales support, and after-sales guarantee in all scenarios.

3. Compliance assuranceStrictly abide by the relevant regulations of China's "three guarantees", continuously upgrade service standards on this basis, and provide customers with long-term protection beyond industry basic requirements.

Terms and Conditions
The warranty terms and related service details involved in this service policy shall be interpreted by Huilian Cloud.